Are you getting the following error message?
"An error occurred when QuickBooks tried to access the company file. Please try again. If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (-6000, -83)."
Reason for the Quickbooks error 6000?
- Because Quickbooks is not updated to latest version in both workstations and the server.
- Wrong configuration of multi-user setting.
- Obsolete Service (QuickBooksDBXX) on the server.
- May be due to data corruption in quickbooks data file.
- No proper permission for QBDataServiceUserXX user to the folder which has company files eg. quickbooks error 6073
- Missing files after installation.
Solution for the Quickbooks error 6000
- Update the Quickbooks to latest version both in server and the clients.
- Restart the Service on server.
- Close the software in the individual machines and reopen it.
- In all the workstations Stop and start hosting multi user access under File -> Utilities
- Make sure the tlg and qbw files are in the same name with different extensions. If so rename the file, that should solve the problem. (right click on the file and rename)
- Logout of all other users.
- Try the Quickbooks Doctor Recovery tool
- Take a backup of company file and uninstall and reinstall server or client based on the problem
I hope you have figured it out. I know your time is valuable, we are happy to help you. Call the quickbooks online support phone number
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